Data Privacy Policy

DIGITAL AGE INTELLIGENCE

Effective Date:  1 April 2024

At Digital Age Intelligence (DAI), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Data Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services, including our training programs and website.

1. Information We Collect

We may collect the following types of personal information:

– Personal Identification Information: Name, email address, phone number, and postal address.

– Payment Information: Credit card details and billing address (processed securely through third-party payment processors).

– Demographic Information: Age, gender, and job title.

– Training Preferences: Interests in specific training courses or programs.

– Technical Data: IP address, browser type, and access times.

2. How We Use Your Information

DAI may use your personal information for the following purposes:

– To Provide Services: Deliver training programs, materials, and related services.

– Customer Support: Respond to your inquiries, provide assistance, and address complaints.

– Marketing Communications:  Send you promotional materials, newsletters, and updates related to our services (you can opt-out at any time).

– Research and Improvement: Analyze data to enhance our training programs and user experience.

3. Data Sharing and Disclosure

We will not sell or rent your personal information to third parties. We may share your information in the following circumstances:

– With Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

– Legal Compliance: To comply with applicable laws, regulations, or legal requests, or to protect our rights or the rights of others.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

6. Your Rights

You have the following rights regarding your personal information:

– Access: Request a copy of the personal information we hold about you.

– Correction: Request correction of any inaccurate or incomplete information.

– Deletion: Request deletion of your personal data under certain conditions.

– Objection: Object to the processing of your personal information for marketing purposes.

To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Policy

We may update this Data Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about our practices.

8. Contact Us

If you have any questions or concerns regarding this Data Privacy Policy, please contact us at:

Digital Age Intelligence (DAI)

DIGITAL AGE INTELLIGENCE
Level 1-01 Empire Damansara,
2, jalan PJU 8/8A,
Damansara Perdana,
47820 Petaling Jaya, SelangorEmail: [Insert Email Address] 

By using our services, you consent to the collection and use of your information as described in this policy.